SHIPPING & RETURNS
SHIPPING POLICY
At HeritageAfrik, we strive to deliver your purchases promptly and efficiently. Here’s what you need to know about our shipping process:
1.Processing Time: Orders are processed within 1-3 business days. You will receive a confirmation email once your order is dispatched.
2.Shipping Methods: We offer standard and expedited shipping options. Delivery times vary based on your location and the shipping method selected.
3.Shipping Costs: Shipping costs are calculated at checkout and depend on the weight of the items and the shipping destination.We only Ship to the USA
4.Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your package’s progress.
RETURN AND REFUND POLICY
Thank you for choosing HeritageAfrik for your authentic African clothing and accessories. We appreciate your trust in our products. Please read our Return and Refund Policy carefully before making any purchases.
Non-Refundable Items:
All clothing and accessories items purchased through HeritageAfrik are considered final sale and are non-refundable. We do not accept returns or exchanges for any reason.
Sizing and Fit:
We understand that finding the perfect fit can be challenging. To assist you in making the right choice, we provide detailed sizing charts and measurements for each product. Please review these carefully before placing your order to ensure the best fit possible.
Quality Assurance:
We take great pride in the quality of our clothing and accessories and thoroughly inspect each item before it is shipped. However, if you receive a defective or damaged item, please contact us within 2 days of receiving your order, and we will work with you to resolve the issue.